Slots
Our slots lobby has over 500 titles, including Starburst, Fluffy Favourites, Rainbow Riches, Chilli Heat and Gonzo's Quest.
BGT Casino
Welcome to our BGT Games casino. Choose from our casino categories and explore the offers below.
Casino games
Live Casino and table games
Explore our Live Casino and Table & Card categories alongside slots.
Bingo and jackpots
Our lobby also includes Bingo and Jackpots categories. In 90-Ball Bingo you pick a room and a game, then choose how many tickets to buy, and bingo ticket purchases are final. Our Free Bingo room is open to customers who have made a deposit within the last 7 days.
Welcome free spins
Your deposit welcome offer
New players aged 18 or over can get 75 Free Spins on Hundreds & Thousands with a minimum deposit of £10. We credit spin winnings as bonus cash, subject to the shared bonus conditions below.
Wagering and balances
Unless a promotion specifies otherwise, our wagering requirement is 10x the bonus won plus any remaining wagering requirement. Only wagers from your bonus balance count towards it. Real money wagers do not count. We use real funds first, drawing on bonus funds only when your real balance cannot cover the wager.
Winnings return to the balance that funded the wager. When both balances fund a single wager, we split its winnings in the same proportions. Bonus winnings remain in your bonus balance until wagering is complete.
| Account status | Maximum conversion after completing wagering |
|---|---|
| You have deposited | Your lifetime deposits with us, up to £250 |
| You have not deposited | £50 |
We transfer the eligible remaining bonus into your withdrawable real balance and permanently remove any excess. Bonus funds cannot be withdrawn directly. Your real balance can be withdrawn subject to our banking conditions. Cashing out before completing wagering forfeits remaining bonus funds and outstanding promotions.
Eligible bonus play
Bonus wagers are restricted to our eligible slot games. Blackjack and roulette in all variants and other casino-style games do not contribute to wagering. For the welcome offer and Mega Reel, Hi Lo, Video Poker and Keno do not contribute either. Bonus wagering is unavailable on bingo, table games, live casino games and progressive jackpot slots, including Fluffy Favourites Jackpot and Fluffy Too Jackpot.
You can follow your remaining wagering requirement in the withdrawal area. We may change wagering requirements or contributing games, but changes do not affect existing requirements or bonuses and offers already offered to you or claimed.
Claiming promotions
A pending withdrawal prevents you from receiving a promotion. That missed offer is not restored after processing. Quick deposit and In-Game deposits do not automatically credit promotional offers, so contact our support team to request an offer you were eligible for. Closing a promotion claim pop-up forfeits that offer without re-crediting it.
Your account must be active when you claim prizes. Promotional prizes must be claimed within 7 days of the winning notification. Inbox offers belong only to the account they were sent to, even when different players share a device.
Free-spin winnings are not guaranteed. Win caps can stop play before all displayed remaining spins have been used. We may disable future bonus credits for excessive offer claiming or responsible gambling reasons, while existing bonus funds and spins stay valid. You can request a permanent bonus opt-out through support.
No deposit free spins
Your card verification offer
Register and use the Add a Card pop-up to claim our 15 Free Spins on Hundreds & Thousands. No deposit is required, but valid debit card verification is required. This offer is for new players with no previous account and is available once per player and once per debit card. The spins can be used only on this game.
The maximum bonus win is £8 per 10 free spins credited. Closing Add a Card after registration loses this offer, and we will not make it available again or re-credit it. Contact our team if you are an eligible new player having difficulty claiming. The wagering, balance, conversion and cash-out conditions in Wagering and balances apply to these winnings.
More free spin offers
Weekly Mega Reel code
Deposit £20 or more and enter code PRO for a Mega Reel chance to win 50-500 free spins on a game selected by us. Automatic credit requires no other offer available to claim in your inbox and no pending withdrawal. The code is valid once per calendar week from Monday to Sunday, while Mega Reel has a separate funded-player limit of one use per 7 days.
If you close the Mega Reel pop-up, we cannot restore that play until the next claim. We set the maximum free-spin win at our discretion regardless of the accumulated winnings displayed. Our shared bonus conditions govern its bonus winnings and conversion.
Daily Wheel
Registered players can try our Daily Wheel without depositing. It is a game of chance, with no guaranteed prize. You can play once per day, resetting at midnight. Unclaimed daily entries expire at the end of that day and cannot be recovered. Awarded free spins work only on selected games, which we may change.
Track awards in Free Spins. Unused awarded spins expire after 7 days. Leaving at the free-spin claim prompt forfeits that award permanently. Frozen, self-excluded, closed and on-break accounts cannot participate. The bonus rules above apply to winnings, including the funded-account lifetime-deposit conversion limit.
We may modify or cancel Daily Wheel without prior notice. Participation is for entertainment at your discretion and requires compliance with our service and promotion rules. Fraud or manipulation leads to immediate disqualification and possible account suspension. Our support team handles promotion questions, and we retain the right to interpret and enforce its rules.
Deposits and withdrawals
Deposits
We accept deposits and pay withdrawals in GBP only. The minimum deposit per transaction is £10. Pay by Mobile deposits incur a £2.50 transaction fee. Every payment method must belong to you and match your registered name. You can register up to 3 payment cards.
Deposit methods
- Visa Debit
- MasterCard Debit
- Maestro
- Paysafe Card
- Pay by Mobile
- PayPal
- Neteller
- Skrill
Withdrawal requests
You can request your entire real money balance in one transaction, subject to any necessary due diligence, account activity and verification checks. Withdrawals can go to any card registered on your account, but cannot be sent to Pay by Mobile. Tell us if a registered card needs removing.
Documents and processing
Identification is required for your first withdrawal. Typical documents are a valid passport or driving licence, a utility bill from the last 3 months showing your name and address, and evidence of your payment method. We may request further proof or certified or notarised documents. For card evidence, show the cardholder name and last 4 digits while covering the middle 8 digits.
Use My Account, Account Details and Verification Status to view required documents and their progress. Photo ID uses the Provide service with a clear photograph and selfie. Desktop users receive a QR code to continue on mobile. For proof of address, use the utility-provider connection where available, or upload your document if your provider is absent from that service.
Upload clear JPG, PNG or PDF documents in the correct category, with all four corners visible. Allow 3 working days for document review before emailing about its progress. Responsible gambling measures do not affect your balance or your ability to complete verification.
A withdrawal remains pending during document verification. If documents are rejected, we return pending withdrawals to your balance within 48 hours and email a request for corrected documents. Once all applicable identification documents are verified, pending withdrawals are processed within 24 hours. Bank receipt follows processing and the applicable pending period.
Your account
Registration and security
Create a unique username and password to register. We allow one account per person. You must meet both our minimum age of 18 and the legal gambling age where you live, and registration is restricted in certain jurisdictions. Keep your credentials private and notify us immediately of suspected unauthorised activity.
Account checks
We request documents to establish your age, identity, address and payment ownership, and may request additional or certified evidence. If the information cannot be proven, we may withhold winnings and suspend or close your account.
Source-of-funds and wealth checks are separate from standard identity verification. They may require bank statements, payslips or other affordability evidence as part of ongoing due diligence, including checks triggered by deposit thresholds. If sufficient documents are unavailable, we may restrict gameplay and cannot accept deposits or pay winnings. We can review your account status again if you later provide the requested information.
Responsible gambling tools
Financial limits
Use our responsible gambling tools to set, review or reduce financial limits at any time. For Great Britain, gross deposit limits count total deposits without subtracting withdrawals. Net deposit limits are a separate, region-dependent option that subtracts eligible withdrawals from deposits.
| Limit period | Reset basis |
|---|---|
| Daily | Midnight to 23:59 GMT |
| Weekly | Monday at midnight to Sunday at 23:59 GMT |
| Monthly | First through final day of the calendar month |
Limits reset for each new period, with no unused allowance carried forward. Reductions take effect immediately. Increasing or removing a limit requires a 24-hour cooling-off period, followed by logging in and reconfirming your change. Without reconfirmation, the existing limit continues.
The most restrictive limit applies when you have several periods or types. Limits extend across current and future accounts identified as yours on participating websites managed by Jumpman Gaming.
Separate affordability thresholds may restrict deposits across Jumpman Gaming websites over a 4 week period. These thresholds and their timeframes can increase or decrease, while your own limits remain and the tighter restriction applies. A limit reached elsewhere in the network can cause a deposit here to be declined. A request to increase an affordability-related deposit limit should include your most recent monthly payslip, bank statement and requested limit.
Where account activity or conversations raise gambling-harm concerns, we may impose financial limits, cool-offs or restrictions on cashier and gameplay access, or suspend or permanently remove access across Jumpman Gaming websites. You remain responsible for activity while your account is active.
Take a break
Apply a break through our online tools or request one from support. Available durations include 24 hours, 48 hours, 72 hours, one week, two weeks, three weeks, one month or another period up to 6 weeks. A break restricts play with our brand only. Access to gameplay returns automatically when it ends.
Self-exclusion
Use our responsible gambling page or send an email request stating your chosen duration. Self-exclusion lasts for a minimum of 6 months and cannot be lifted during that period. Any remaining real money is returned subject to necessary verification.
The exclusion applies to all your Jumpman Gaming accounts within 24 hours. You must not access or register accounts across those sites during exclusion, including the first day. Breaching this restriction can lead to closure of new accounts and forfeiture of winnings. Within two days of notification, we take steps to remove your details from marketing databases and take reasonable steps to prevent further marketing as soon as practicable.
When exclusion ends, your account stays closed until you ask us by email to reopen it. A one day cooling off period applies before access is restored.
GAMSTOP
Jumpman Gaming is integrated with GAMSTOP, the UK service provided by The National Online Self-Exclusion Scheme Limited. You must not use our casino while registered with the scheme. If you register after opening your account, we take reasonable steps through GAMSTOP to block access and registration across Jumpman Gaming sites.
Matching depends on the details you give GAMSTOP and us. We cannot access your scheme registration details, so keep them accurate and current. Inaccurate, inconsistent or incomplete details can prevent matching. The scheme is an aid rather than a guarantee that access will always be denied. Do not try to bypass it or open or access accounts during exclusion. Accounts used in breach of the scheme may be terminated and their winnings lost.
Reality checks and help
Set a reality check in our responsible gambling tools. The timer starts with your first wager and repeats at your chosen interval. Each reminder lets you continue, view transaction history or log out. If play is becoming difficult to manage, contact our team through the options in Support. GamCare’s UK National Helpline is 0808 8020 133, and the Samaritans helpline is 116 123.
Licensing and customer funds
For customers in Great Britain, we are licensed and regulated by the Gambling Commission under account number 39175. For customers outside Great Britain, our regulator is the Alderney Gambling Control Commission.
Jumpman Gaming Limited holds customer funds in a client bank account separate from company funds. Customer balances are not protected if insolvency occurs. This is the Gambling Commission’s not protected level of fund segregation. A change in protection status requires your acceptance before further play.
Support
Contact our team through the contact web form or email [email protected]. We aim to reply to customer emails within 2 business days by email. Live chat is available from 9am to 4pm, Monday to Friday.
Frequently asked questions
How do I recover my login?
Choose Forgotten Password beneath the login box and enter your username or registered email address. We send a link to your registered inbox so you can regain access and update your details.
Where do I request a withdrawal on mobile?
Open My Account from the top-right menu, choose Cashier beneath Your Trophies, then select Make a withdrawal. Choose an amount or use Other to enter it.